If you've got a query on delivery, discounts or how to get hold of a card, you can query our FAQs system and Demand answers.
Our FAQs is, at present, able to help primarily with Extra Card enquiries and how to use nus.org.uk. If you're looking for information on, for example, student finance or our campaigns, you can use the search box at the top of the page instead.
Visit the FAQs and get your questions answered
If after reading through our FAQs you still cannot find your answer then please submit a question through this section. These emails are monitored and recorded, and responded to within 10 working days.